As a reliable partner IFF Research Services has been supporting its national and international clients in the conduction of telephone interviews and online surveys since 2009. We provide the required quality, competence and flexibility to assist you in selecting and processing the relevant information necessary for your business decisions.
Since moving from Ulm to Frankfurt in autumn of 2018, IFF Research Services has a wide selection of interviewers of different languages and cultural background at its disposal. The central location in Frankfurt-Sachsenhausen allows our clients an easy visit from around the globe to acquaint themselves on-site with our quality assurance measures.
Thanks to the other IFF Group subsidiaries in London, Palermo and Skopje and due to reliable partnerships with local institutes worldwide, IFF Research Services covers more than 50 % of the global population and 75 % of the most important languages through native interviewers.
Facts & Figures
Field service provider with own interview center in Frankfurt
Cooperation with the IFF Group branches in London, Palermo and Skopje, as well as with further international field institutes
Employees with scientific background
2,6 Mio. Euro (2018) of the IFF Research Services GmbH and more than 6 Mio. Euro of the whole IFF Group
Officially certified by ISO standard 20252:2012 and 9001:2015
Approximately 100 projects of the IFF Research Services GmbH in 2018 including more than 200.000 telephone interviews and 30.000 online surveys
More than 300 projects spread over all IFF Group branches
120 interviewers in Frankfurt and approximately 750 interviewers spread over all IFF Group branches
42 CATI stations in Frankfurt and approx. 250 CATI stations worldwide
Exclusive deployment of salaried interviewers employed on a regular basis at the IFF Research Services GmbH in Frankfurt
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