As a reliable partner IFF Research Services has been supporting its national and international clients in the conduction of telephone interviews and online surveys since 2009. We provide the required quality, competence and flexibility to assist you in selecting and processing the relevant information necessary for your business decisions.

Since moving from Ulm to Frankfurt in autumn of 2018, IFF Research Services has a wide selection of interviewers of different languages and cultural background at its disposal. The central location in Frankfurt-Sachsenhausen allows our clients an easy visit from around the globe to acquaint themselves on-site with our quality assurance measures.

Thanks to the other IFF Group subsidiaries in London, Palermo and Skopje and due to reliable partnerships with local institutes worldwide, IFF Research Services covers more than 50 % of the global population and 75 % of the most important languages through native interviewers.

Facts & Figures


We may also conduct customer satisfaction surveys transfering de-anonymised data through our subsidiary company LOYALFACTORY UG (limited liability).

Member of the IFF Group

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