Quality

Professional ethics


As members of the ADM and ESOMAR, IFF is obliged to national and international quality standards as well as the professional ethics of the market research. Moreover, IFF Research Services is certified by the ISO standards 20252:2012 and 9001:2015.

Data protection


All members of IFF are obliged to compliance with defined processes and bound to secrecy in accordance with the EU-GDPR as well as the German Federal Data Protection Act.

Quality standards


IFF guarantees the compliance with the highest quality standards from beginning to end of each project thanks to extensive general as well as project-specific trainings, an intensive supervision during field time (supervisor-interviewer-ratio up to a maximum of 1:15) and a regular exchange between field management and project management.

Professional ethics


As members of the ADM and ESOMAR, IFF is obliged to national and international quality standards as well as the professional ethics of the market research. Moreover, IFF Research Services is certified by the ISO standards 20252:2012 and 9001:2015.

Data protection


All members of IFF are obliged to compliance with defined processes and bound to secrecy in accordance with the EU-GDPR as well as the German Federal Data Protection Act.

Quality standards


IFF guarantees the compliance with the highest quality standards from beginning to end of each project thanks to extensive general as well as project-specific trainings, an intensive supervision during field time (supervisor-interviewer-ratio up to a maximum of 1:15) and a regular exchange between field management and project management.

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